Shipping Policy

At Agustina Mistretta, we’re committed to delivering your prints safely and efficiently. Please review our Shipping Policy to understand how we process, ship, and deliver your orders.

1. Free Shipping

We are pleased to offer free standard shipping on all domestic orders. No minimum purchase is required.

2. International Shipping

For international orders, shipping rates will be calculated at checkout based on the destination. Any additional customs fees, duties, or taxes are the responsibility of the recipient.

3. Order Processing Time

Orders are typically processed within 2-5 business days.
Custom or personalized prints may require additional processing time, which will be communicated during the order process.

4. Delivery Time

Domestic Orders: Deliveries typically arrive within 5-10 business days after processing.
International Orders: Deliveries may take 21-35 business days, depending on the destination and customs clearance.

Note: Delivery times are estimates and may vary based on external factors, such as holidays or carrier delays.

5. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. This allows you to follow your order’s journey to your doorstep.

6. Lost or Damaged Items

While we take great care in packaging your prints, if your order arrives damaged or does not arrive within the estimated time frame, please contact us at agusmistretta@gmail.com. We will assist in resolving the issue promptly.

7. Customs and Duties for International Orders

International customers are responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in the shipping fees paid at checkout.

8. Contact Us

If you have any questions or concerns about shipping, don’t hesitate to reach out:

Email: orders@am-studio.art

Site: www.am-studio.art